
CRM for Professional Services With Long Sales Cycles
A practical CRM buying guide for consultants, agencies, accountants, engineers and other service firms with slow B2B deals.
Learn moreRatings, pricing and all 12 key features, side by side. Open either profile for the full review.
AtAttio | ||
|---|---|---|
| Editor rating | 4.3 | 4.5 |
| Starting price | Free / $29 per user | Free / $15 per seat |
| Free plan | Yes | Yes |
| Best for | Startups that want to model their own data and workflows | Small teams that want marketing, sales and support in one place |
| Key features | ||
| Ease of use | 4.5 / 5 | 4.7 / 5 |
| Features | 4.2 / 5 | 4.4 / 5 |
| Value for money | 4.3 / 5 | 4.5 / 5 |
| Customer support | 4.1 / 5 | 4.3 / 5 |
| Visual sales pipeline | Yes | Yes |
| Two-way email sync | Yes | Yes |
| Workflow automation | Yes | Yes |
| Email sequences | Yes | Yes |
| Built-in calling | No | Yes |
| Lead scoring | No | Yes |
| Sales forecasting | No | Yes |
| Custom reports | Yes | Yes |
| Marketing campaigns | No | Yes |
| Quotes and invoices | No | Yes |
| AI assistant | Yes | Yes |
| Mobile apps | Yes | Yes |
| Integrations | Google, Microsoft, Slack, Zapier and a public API | 1,500+ |
| Mobile | iOS app | iOS and Android |
| Support | Chat and email | Email and chat (paid), community (free) |
| Founded | 2019 · London, UK | 2006 · Cambridge, MA |
| View Attio profile | View HubSpot CRM profile |
Venture-backed startups and product-led companies with non-standard sales motions.
Skip it if: phone-heavy teams and enterprises that need a long-established ecosystem.
Attio feels like a CRM designed this decade. Startups that want to shape the data model around their business, rather than the other way round, should have it on the shortlist.
Small and midsize teams that want marketing and sales on one system and value a gentle learning curve over deep customization.
Skip it if: teams that need advanced automation for many users on a tight budget, since those features sit in the Professional tier.
If you are starting from a spreadsheet, HubSpot is the safest first CRM: free to adopt, easy to learn and hard to outgrow quickly. Budget for the jump to Professional if you will need advanced automation within a year.

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