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Pipedrive vs Close

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

Editor rating4.44.3
Starting price$14 per user$19 per user
Free planNoNo
Best forSales teams that live in the pipeline view and want speed over breadthSDR and inside-sales teams that make hundreds of calls a week
Key features
11/12
9/12
Ease of use4.6 / 54.4 / 5
Features4.2 / 54.2 / 5
Value for money4.4 / 54.0 / 5
Customer support4.4 / 54.5 / 5
Visual sales pipelineYesYes
Two-way email syncYesYes
Workflow automationYesYes
Email sequencesYesYes
Built-in callingYesYes
Lead scoringNoNo
Sales forecastingYesYes
Custom reportsYesYes
Marketing campaignsYesNo
Quotes and invoicesYesNo
AI assistantYesYes
Mobile appsYesYes
Integrations400+100+ plus Zapier
MobileiOS and AndroidiOS and Android
Support24/7 chat and email on every planEmail and chat, fast response times
Founded2010 · Tallinn, Estonia2013 · Remote-first, USA
View Pipedrive profileView Close profile

The short answer

Sales-led teams of any size that want reps to adopt the tool without training and manage everything from a visual pipeline.

Skip it if: companies looking for built-in marketing automation or a help desk on the same platform.

Pipedrive is the CRM most sales reps pick for themselves. If your team sells and does not need built-in marketing, start here and add tools through integrations.

$14 per userFull review

Small and midsize inside-sales and SDR teams whose revenue depends on outbound calls and fast follow-up.

Skip it if: businesses that rarely sell by phone or that want marketing tools included.

Close is the most focused tool on this list. If outbound calling drives your revenue, it pays for itself; if it does not, pick something broader.

$19 per userFull review

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