
Best CRM for Construction Companies and Trades
A practical CRM shortlist for contractors, remodelers, builders and trade businesses that need better follow-up.
Learn moreOne contact record for campaigns, lead nurturing and the sales pipeline. 4 picks, ranked by editor rating.
When marketing and sales use separate tools, leads fall into the gap between them. A CRM with marketing automation built in keeps campaigns, forms, scoring and deals on one contact record, so sales knows what a lead opened and marketing knows what actually closed.
The trade-off is that these platforms usually price by contact volume as well as by seat. They are excellent value while the list is small and deserve a careful look at the pricing table before the database passes ten thousand contacts.
Open a profile for the full review, pricing and the link to the official site.
The free CRM that grows into a full marketing and sales platform.
HubSpot CRM is the free core of the HubSpot customer platform, a suite that also covers marketing, sales, service, content and operations software. Every product shares the same contact database, so a form submission, a marketing email, a sales call and a support ticket all appear on one timeline.
Marketing automation first, with a sales CRM attached.
ActiveCampaign is best known as a marketing automation platform. Its visual builder connects emails, site visits, form submissions, tags and scores into flows that can be as simple as a welcome series or as elaborate as a full lifecycle program.
An open source CRM that plugs into a full business suite.
Odoo is an open source suite of business applications covering sales, accounting, inventory, manufacturing, e-commerce and more. The CRM app manages leads and opportunities in a kanban pipeline and connects directly to the rest of the suite.
Sales and marketing automation for small service businesses.
Keap, formerly Infusionsoft, is an all-in-one CRM, marketing automation and payments platform for small businesses. Its core is a visual builder where you design what happens after someone fills in a form, books a call or buys: emails, texts, tasks and tags that run on their own.
| CRM | Editor rating | Starting price | Free plan | Key features | Best for | |
|---|---|---|---|---|---|---|
| 4.5 | Free / $15 per seat | Yes | Small teams that want marketing, sales and support in one place | Profile | ||
| 4.2 | $15 per month (1,000 contacts) | No | Marketing-led businesses that want automation and a light pipeline together | Profile | ||
| 4.2 | Free / about $25 per user | Yes | Companies that want CRM, invoicing and inventory on one system | Profile | ||
KKeap | 4.0 | $249 per month (2 users) | No | Solo entrepreneurs and small firms that sell through automated follow-up | Profile |

A practical CRM shortlist for contractors, remodelers, builders and trade businesses that need better follow-up.
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A practical CRM buying guide for consultants, agencies, accountants, engineers and other service firms with slow B2B deals.
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The best CRM for call-heavy inside sales is not always the biggest CRM. Here is what to choose and what to avoid.
Learn moreAffordable, quick to set up and broad enough to replace three other tools.
Pipeline discipline, activity tracking and forecasting for teams with a quota.
Real free plans with no time limit, and the catch behind each one.
Cheap seats, fast setup and room to change your process every quarter.
Depth, governance and customization for complex sales organizations.
CRMs that live inside the inbox and fill themselves in.
Built-in dialers, call recording and SMS for teams that live on the phone.
Short learning curves for teams that have abandoned a CRM before.