Bigin by Zoho CRM vs Pipedrive

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	BBigin by Zoho CRM	PPipedrive
Editor rating	4.3	4.4
Starting price	Free / $7 per user	$14 per user
Free plan	Yes	No
Best for	Micro businesses moving off spreadsheets for the first time	Sales teams that live in the pipeline view and want speed over breadth
Key features	6/12	11/12
Ease of use	4.6 / 5	4.6 / 5
Features	3.8 / 5	4.2 / 5
Value for money	4.7 / 5	4.4 / 5
Customer support	4.0 / 5	4.4 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	No	Yes
Built-in calling	Yes	Yes
Lead scoring	No	No
Sales forecasting	No	Yes
Custom reports	Yes	Yes
Marketing campaigns	No	Yes
Quotes and invoices	No	Yes
AI assistant	No	Yes
Mobile apps	Yes	Yes
Integrations	Zoho apps, Google Workspace, Microsoft 365 and Zapier	400+
Mobile	iOS and Android	iOS and Android
Support	Email and chat; phone on paid plans	24/7 chat and email on every plan
Founded	2020 · Chennai, India	2010 · Tallinn, Estonia
	View Bigin by Zoho CRM profile	View Pipedrive profile

The short answer

Choose Bigin by Zoho CRM if…4.3

Owners and small teams that want an inexpensive, structured replacement for spreadsheets.

Skip it if: growing sales teams that already need scoring, forecasting or sequences.

Bigin is the cheapest sensible way to get a real pipeline CRM. It is ideal as a first system, and when you outgrow it the data moves to Zoho CRM without a painful migration.

Free / $7 per userFull review

Choose Pipedrive if…4.4

Sales-led teams of any size that want reps to adopt the tool without training and manage everything from a visual pipeline.

Skip it if: companies looking for built-in marketing automation or a help desk on the same platform.

Pipedrive is the CRM most sales reps pick for themselves. If your team sells and does not need built-in marketing, start here and add tools through integrations.

$14 per userFull review