Close vs Zendesk Sell

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	CClose	ZsZendesk Sell
Editor rating	4.3	4.1
Starting price	$19 per user	$19 per user
Free plan	No	No
Best for	SDR and inside-sales teams that make hundreds of calls a week	Companies already running Zendesk for customer service
Key features	9/12	9/12
Ease of use	4.4 / 5	4.4 / 5
Features	4.2 / 5	4.1 / 5
Value for money	4.0 / 5	3.9 / 5
Customer support	4.5 / 5	4.1 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	Yes	Yes
Built-in calling	Yes	Yes
Lead scoring	No	Yes
Sales forecasting	Yes	Yes
Custom reports	Yes	Yes
Marketing campaigns	No	No
Quotes and invoices	No	No
AI assistant	Yes	No
Mobile apps	Yes	Yes
Integrations	100+ plus Zapier	1,500+ through the Zendesk Marketplace
Mobile	iOS and Android	iOS and Android
Support	Email and chat, fast response times	Email, chat and online help center
Founded	2013 · Remote-first, USA	2007 · San Francisco, CA
	View Close profile	View Zendesk Sell profile

The short answer

Choose Close if…4.3

Small and midsize inside-sales and SDR teams whose revenue depends on outbound calls and fast follow-up.

Skip it if: businesses that rarely sell by phone or that want marketing tools included.

Close is the most focused tool on this list. If outbound calling drives your revenue, it pays for itself; if it does not, pick something broader.

$19 per userFull review

Choose Zendesk Sell if…4.1

Midsize companies that want sales and customer service on one vendor and one customer record.

Skip it if: budget-limited teams that need automation on the entry plan.

Zendesk Sell is the natural choice if your support team already lives in Zendesk, because the shared customer view is worth more than any single feature. On its own it is a good CRM competing against cheaper good CRMs.

$19 per userFull review