
CRM for Professional Services With Long Sales Cycles
A practical CRM buying guide for consultants, agencies, accountants, engineers and other service firms with slow B2B deals.
Learn moreRatings, pricing and all 12 key features, side by side. Open either profile for the full review.
| Editor rating | 4.4 | 4.3 |
| Starting price | Free / $9 per user | $29 per user |
| Free plan | Yes | No |
| Best for | Startups and inside-sales teams that call and email all day | Small B2B sales teams that hate data entry |
| Key features | ||
| Ease of use | 4.5 / 5 | 4.6 / 5 |
| Features | 4.3 / 5 | 4.0 / 5 |
| Value for money | 4.6 / 5 | 4.1 / 5 |
| Customer support | 4.4 / 5 | 4.5 / 5 |
| Visual sales pipeline | Yes | Yes |
| Two-way email sync | Yes | Yes |
| Workflow automation | Yes | Yes |
| Email sequences | Yes | Yes |
| Built-in calling | Yes | No |
| Lead scoring | Yes | Yes |
| Sales forecasting | Yes | Yes |
| Custom reports | Yes | Yes |
| Marketing campaigns | No | No |
| Quotes and invoices | Yes | No |
| AI assistant | Yes | No |
| Mobile apps | Yes | Yes |
| Integrations | 300+ | Gmail, Outlook, LinkedIn, Zapier and native connectors |
| Mobile | iOS and Android | iOS and Android |
| Support | 24/5 chat, email and phone | Live chat and email |
| Founded | 2016 · San Mateo, CA | 2014 · Antwerp, Belgium |
| View Freshsales profile | View Salesflare profile |
Startups and inside-sales teams that want calling, email and AI scoring in one affordable package.
Skip it if: organizations that depend on niche integrations or need highly customized reporting.
Freshsales is the best value for a team that works the phones. The Growth plan at $9 is hard to argue with; check integrations before committing if your stack is unusual.
Agencies, consultancies and startups that sell B2B and work from the inbox and LinkedIn.
Skip it if: consumer businesses and large organizations with elaborate approval processes.
Salesflare delivers on a simple promise: less typing, more following up. It is a strong pick for small B2B teams, particularly agencies and startups selling to other businesses.

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