Kommo vs Pipedrive

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

	KoKommo	PPipedrive
Editor rating	4.1	4.4
Starting price	$15 per user	$14 per user
Free plan	No	No
Best for	Businesses that sell through chat apps and social messaging	Sales teams that live in the pipeline view and want speed over breadth
Key features	8/12	11/12
Ease of use	4.3 / 5	4.6 / 5
Features	4.0 / 5	4.2 / 5
Value for money	4.2 / 5	4.4 / 5
Customer support	3.9 / 5	4.4 / 5
Visual sales pipeline	Yes	Yes
Two-way email sync	Yes	Yes
Workflow automation	Yes	Yes
Email sequences	No	Yes
Built-in calling	No	Yes
Lead scoring	Yes	No
Sales forecasting	No	Yes
Custom reports	Yes	Yes
Marketing campaigns	Yes	Yes
Quotes and invoices	No	Yes
AI assistant	Yes	Yes
Mobile apps	Yes	Yes
Integrations	Messaging channels plus a marketplace of connectors	400+
Mobile	iOS and Android	iOS and Android
Support	Chat and email	24/7 chat and email on every plan
Founded	2009 · San Francisco, CA	2010 · Tallinn, Estonia
	View Kommo profile	View Pipedrive profile

The short answer

Choose Kommo if…4.1

Small and midsize businesses whose leads arrive through chat apps and social media.

Skip it if: email-centric B2B teams that need advanced reporting and forecasting.

Kommo is the specialist for conversational selling. If your customers reach you on WhatsApp or Instagram more than by email, it organizes those chats into a pipeline better than a general CRM.

$15 per userFull review

Choose Pipedrive if…4.4

Sales-led teams of any size that want reps to adopt the tool without training and manage everything from a visual pipeline.

Skip it if: companies looking for built-in marketing automation or a help desk on the same platform.

Pipedrive is the CRM most sales reps pick for themselves. If your team sells and does not need built-in marketing, start here and add tools through integrations.

$14 per userFull review