
Best CRM for Inside Sales Teams That Call All Day
The best CRM for call-heavy inside sales is not always the biggest CRM. Here is what to choose and what to avoid.
Learn moreRatings, pricing and all 12 key features, side by side. Open either profile for the full review.
| Editor rating | 4.3 | 4.5 |
| Starting price | $15 per user | Free / $15 per seat |
| Free plan | No | Yes |
| Best for | Very small businesses that want the simplest possible CRM | Small teams that want marketing, sales and support in one place |
| Key features | ||
| Ease of use | 4.8 / 5 | 4.7 / 5 |
| Features | 3.2 / 5 | 4.4 / 5 |
| Value for money | 4.5 / 5 | 4.5 / 5 |
| Customer support | 4.8 / 5 | 4.3 / 5 |
| Visual sales pipeline | Yes | Yes |
| Two-way email sync | Yes | Yes |
| Workflow automation | No | Yes |
| Email sequences | No | Yes |
| Built-in calling | No | Yes |
| Lead scoring | No | Yes |
| Sales forecasting | No | Yes |
| Custom reports | Yes | Yes |
| Marketing campaigns | No | Yes |
| Quotes and invoices | No | Yes |
| AI assistant | No | Yes |
| Mobile apps | No | Yes |
| Integrations | Google, Outlook, Mailchimp and Zapier | 1,500+ |
| Mobile | Mobile-friendly web app | iOS and Android |
| Support | Free phone and email support | Email and chat (paid), community (free) |
| Founded | 2009 · St. Louis, MO | 2006 · Cambridge, MA |
| View Less Annoying CRM profile | View HubSpot CRM profile |
Independent professionals and small offices such as insurance agents, realtors and consultants.
Skip it if: teams that want automation, native mobile apps or integrated marketing.
Less Annoying CRM does exactly what its name promises. It will never run your marketing or forecast your quarter, and for a five-person business that just needs to stop losing track of people, that is the point.
Small and midsize teams that want marketing and sales on one system and value a gentle learning curve over deep customization.
Skip it if: teams that need advanced automation for many users on a tight budget, since those features sit in the Professional tier.
If you are starting from a spreadsheet, HubSpot is the safest first CRM: free to adopt, easy to learn and hard to outgrow quickly. Budget for the jump to Professional if you will need advanced automation within a year.

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