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Odoo CRM vs Zoho CRM

Ratings, pricing and all 12 key features, side by side. Open either profile for the full review.

Editor rating4.24.3
Starting priceFree / about $25 per userFree / $14 per user
Free planYesYes
Best forCompanies that want CRM, invoicing and inventory on one systemBudget-conscious teams that need customization and the wider Zoho suite
Key features
11/12
11/12
Ease of use3.9 / 53.9 / 5
Features4.5 / 54.6 / 5
Value for money4.5 / 54.8 / 5
Customer support3.7 / 54.0 / 5
Visual sales pipelineYesYes
Two-way email syncYesYes
Workflow automationYesYes
Email sequencesNoYes
Built-in callingYesNo
Lead scoringYesYes
Sales forecastingYesYes
Custom reportsYesYes
Marketing campaignsYesYes
Quotes and invoicesYesYes
AI assistantYesYes
Mobile appsYesYes
IntegrationsNative Odoo apps plus thousands of community modules800+
MobileiOS and AndroidiOS and Android
SupportEmail support and partner networkEmail (free), phone and chat on paid tiers
Founded2005 · Belgium2005 · Chennai, India
View Odoo CRM profileView Zoho CRM profile

The short answer

Product and distribution businesses that want their CRM tied to quoting, invoicing and stock.

Skip it if: teams that want a standalone CRM running within an hour.

Odoo CRM is hard to beat when the CRM is only one piece of what you need. If quotes, invoices, stock and projects should share data, the suite is remarkable value. As a CRM alone it asks for more setup than its rivals.

Free / about $25 per userFull review

Cost-conscious teams that need serious automation and are willing to invest setup time, especially if they already use other Zoho apps.

Skip it if: teams that want a polished, minimal interface out of the box with no configuration.

Zoho CRM rewards the team that spends a week setting it up. For the price of a Pipedrive seat you get automation, scoring and reporting that others charge triple for.

Free / $14 per userFull review

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