
Best CRM for Inside Sales Teams That Call All Day
The best CRM for call-heavy inside sales is not always the biggest CRM. Here is what to choose and what to avoid.
Learn moreRatings, pricing and all 12 key features, side by side. Open either profile for the full review.
AtAttio | ||
|---|---|---|
| Editor rating | 4.3 | 4.3 |
| Starting price | Free / $14 per user | Free / $29 per user |
| Free plan | Yes | Yes |
| Best for | Budget-conscious teams that need customization and the wider Zoho suite | Startups that want to model their own data and workflows |
| Key features | ||
| Ease of use | 3.9 / 5 | 4.5 / 5 |
| Features | 4.6 / 5 | 4.2 / 5 |
| Value for money | 4.8 / 5 | 4.3 / 5 |
| Customer support | 4.0 / 5 | 4.1 / 5 |
| Visual sales pipeline | Yes | Yes |
| Two-way email sync | Yes | Yes |
| Workflow automation | Yes | Yes |
| Email sequences | Yes | Yes |
| Built-in calling | No | No |
| Lead scoring | Yes | No |
| Sales forecasting | Yes | No |
| Custom reports | Yes | Yes |
| Marketing campaigns | Yes | No |
| Quotes and invoices | Yes | No |
| AI assistant | Yes | Yes |
| Mobile apps | Yes | Yes |
| Integrations | 800+ | Google, Microsoft, Slack, Zapier and a public API |
| Mobile | iOS and Android | iOS app |
| Support | Email (free), phone and chat on paid tiers | Chat and email |
| Founded | 2005 · Chennai, India | 2019 · London, UK |
| View Zoho CRM profile | View Attio profile |
Cost-conscious teams that need serious automation and are willing to invest setup time, especially if they already use other Zoho apps.
Skip it if: teams that want a polished, minimal interface out of the box with no configuration.
Zoho CRM rewards the team that spends a week setting it up. For the price of a Pipedrive seat you get automation, scoring and reporting that others charge triple for.
Venture-backed startups and product-led companies with non-standard sales motions.
Skip it if: phone-heavy teams and enterprises that need a long-established ecosystem.
Attio feels like a CRM designed this decade. Startups that want to shape the data model around their business, rather than the other way round, should have it on the shortlist.

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